Job Description

Reporting to the President & CEO, the Chief of Staff serves as the strategic facilitator and operational cornerstone of the organization. This role provides comprehensive support to senior leadership by overseeing day-to-day operations, ensuring organizational accountability, and driving timely execution across all functions. The Chief of Staff is a highly organized self-starter who thrives in a fast-paced, high-powered environment with numerous events, programs, and initiatives each month.

Acting as a key enabler to executive leadership, the Chief of Staff partners closely with department heads to ensure operational excellence and seamless execution. The ideal candidate brings strategic thinking, creative problem-solving, and strong leadership skills, using foresight to inform executive decision-making and enhance organizational performance. This position is also a core member of the Executive Team and oversees the General Counsel and VP of Business & Legal Affairs.

Responsibilities

• Partner with the President & CEO to execute organizational priorities and long-term goals.
• Oversee daily business operations to ensure efficiency, accountability, and achievement of outcomes.
• Serve as a key liaison between senior leadership and internal teams, driving cross-functional initiatives to completion.
• Lead and manage complex projects and organizational initiatives, ensuring all details are anticipated and aligned for successful outcomes.
• Prepare, lead, and facilitate executive and departmental meetings; manage agendas, documentation, and follow-up.
• Maintain clear post-meeting debriefs, track action items, and communicate updates to relevant stakeholders.
• Develop and implement best practices that streamline workflows, eliminate redundancies, and increase organizational efficiency.
• Optimize use of staff time and resources while driving measurable outcomes and ensuring project timelines are met.
• Act as a strategic thought partner to the President & CEO on prioritization, time management, and decision-making.
• Attend meetings with the President & CEO as needed to capture notes, synthesize information, and coordinate next steps.
• Actively engage in organizational visibility initiatives, including sharing content to support outreach and community engagement.
• Perform additional projects and duties as assigned.

Core Competencies

• Exceptional organizational abilities with a proven track record of meeting deadlines and managing budgets.
• Advanced business writing and verbal communication skills.
• Strong leadership capabilities with experience guiding cross-functional teams.
• High degree of ownership and ability to manage multiple priorities simultaneously.
• Professional, positive, and polished demeanor with strong interpersonal skills.
• Keen attention to detail with the ability to prioritize and balance competing demands.
• Resourceful, creative, and solutions-focused with excellent problem-solving and research skills.

Requirements

• Minimum 20+ years of relevant leadership and management experience.
• Proven experience in an executive-level or similar strategic role.
• Highly motivated self-starter with a strong work ethic and preference for in-person collaboration.
• Demonstrated leadership, team-building abilities, and experience managing senior-level stakeholders.
• Ability to remain steady, proactive, and adaptable in a fast-paced environment.
• Willingness to work evenings and weekends as needed to support organizational programs and events.
• Bachelor’s degree in business, management, or a related field required.
• Bilingual fluency in Spanish preferred.

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