Job Description

About Bagel Pub 
Since 2012, Bagel Pub has been serving hand-rolled, kettle-boiled bagels with the warm, familiar vibe of a neighborhood pub. We’re all about great food, great people, and creating a place where everyone feels like a regular. 

Bagels may be our name, but our menu goes far beyond — all made fresh with quality ingredients by a team that takes pride in every order. From perfect coffee pours to the right playlist, we’re the spot our community counts on for good days, bad days, and everything in between.

If you’re passionate about hospitality, teamwork, and keeping the vibe just right, we’d love to have you with us!

About the Job
The Barista/Cashier is responsible for providing friendly, accurate, and efficient service to guests at the register and counter. This role ensures a smooth ordering experience, handles payments, maintains front-of-house cleanliness, and supports overall guest satisfaction.

General Duties & Responsibilities

· Greet every guest warmly and professionally as they enter.

· Take orders accurately using the POS system.

· Answer guest questions about the menu, modifications, and specials.

· Suggest add-ons or upsells when appropriate (drinks, pastries, combos, etc.).

· Ensure correct bagging, labeling, and handing off orders.

· Operate the registers and handle cash, credit, and mobile payments.

· Maintain accuracy in cash drawer and follow opening/closing cash procedures.

· Issue receipts, refunds, or correct errors following company guidelines.

· Protect guest payment information and follow security protocols

· Keep counters, POS stations, and guest waiting areas clean and organized.

· Restock napkins, utensils, condiments, and other guest-facing items.

· Maintain cleanliness of pastry displays, beverage stations, and grab-and-go areas.

· Perform light dining area cleaning as needed (wiping tables, organizing pickup shelves).

· Communicate with kitchen and expo about order modifications or allergies.

· Coordinate with the team to ensure fast and accurate service during rushes.

· Notify the manager of low stock, equipment issues, or guest concerns.

· Assist with training new cashiers or FOH employees as needed.

· Help package orders for pickup and delivery platforms.

· Assist with labeling, bagging, and staging items during peak periods.

· Follow all company policies and procedures, including uniform standards

General Skills & Requirements

· Prior cashier or customer service experience preferred, but not required.

· Strong communication skills and a friendly, positive attitude.

· Basic math and cash-handling skills.

· Ability to multitask in a fast-paced environment.

· Able to stand for long periods and lift up to 50 lbs.

 

Job Tags

Full time, Part time,

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