RETURNS AND REFUNDS POLICY

Effective Date: 2025-05-08

1. Eligibility for Returns

You may return items only if they are defective or incorrect upon receipt.

2. Non-Returnable Items

Customized or personalized items are not eligible for return or refund.

3. Return Conditions

Return requests must be made within 7 days of delivery. Items must be unused and in original packaging.

4. Refunds

Refunds are processed to the original payment method within 5–10 business days.

5. Exchanges

We replace defective or damaged items upon request.

6. Return Shipping

Customers are responsible for return shipping unless the item is confirmed faulty.

T-VIBE LIMITED

Kilmallock, Co. Limerick, Ireland

Phone: +353899530445

Email: office@tvibestore.com

VAT No: 04406377BH

Company Registration No.: 785343