Job Description

About Us:

We are currently seeking an energetic and reliable Medical Spa Manager to help us run our operation in Oldsmar Tampa, Florida.

At Health & Psychiatry, with offices across Florida, our mission is to offer patients a compassionate health care experience with a deep sense of hope, health, and harmony through customized behavioral health care services. Under the direction of Chief Medical Officer Dinar Sajan, MD, Health & Psychiatry employs a holistic approach to patient care using cutting-edge treatments and technologies.

Key Responsibilities:

• Lead our team of aestheticians, nurses and other medical staff.
• Review treatment plans with patients and discuss potential risks or complications.
• Manage staff and ensure they are trained in all relevant topics, from medical procedures to customer service skills.
• Establish relationships with medical professionals such as dermatologists, plastic surgeons, podiatrists, and other specialists who refer patients to the facility.
• Determine which treatments will be most effective for each patient based on their individual needs and goals.
• Conduct staff training sessions on new products or services offered by the facility.
• Ensure all equipment is properly maintained to high standards of sanitation and sterilization.
• Schedule appointments for patients and confirm their arrival times.
• Maintain client records, including medical histories and treatment plans.
• Sales aptitude in promoting services aligned with market standards, such as Botox, fillers, and spa packages.

Financial Responsibilities:

• Adhere to company standards and service levels to increase sales and minimize costs, including supplies, utilities, and labor.
• Ensure all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Create a structured business plan each month to meet set sales goals.

Client Service:

• Ensure positive client service in all areas.

Education & Experience:

• Bachelor’s degree in a health-related field (required).
• 2-3 years Medical Spa experience (required).
• Strong marketing acumen/experience.
• EMR experience (preferred).
• Spa Manager Certification (preferred).

Key Skills and Competencies:

• Strong interpersonal and communication skills.
• Excellent customer service attitude.
• Organization and time management.
• Marketing acumen.
• Leadership.
• Integrity and professionalism.

Job Type: Full-time

Benefits:

• Health insurance
• Paid Time Off

Work Location: In person

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