Job Description

Job Title: Product Owner – Retail Banking (Credit Cards | Deposits | Treasury)

Location: New York City, NY (Onsite)

Type: Contract

Domain: Retail Banking / Card Products / Deposits / Treasury

Role Summary

We are seeking an experienced Product Owner with strong Retail Banking domain expertise , specifically across Credit Cards (Card domain) , Deposits , and Treasury . The Product Owner will lead end-to-end delivery of digital and platform enhancements by translating business needs into product backlog items, driving prioritization, and partnering closely with business stakeholders, engineering, and QA teams in an Agile environment.

Key Responsibilities

• Own and manage the product backlog : define epics, features, user stories, and acceptance criteria
• Work with stakeholders to gather requirements and convert them into clear functional specifications
• Drive prioritization based on business value, risk, customer impact, revenue/KPIs, and compliance needs
• Partner with cross-functional teams (Business, Engineering, QA, UX, Data) to ensure smooth sprint execution and delivery
• Lead Agile ceremonies including backlog grooming, sprint planning, sprint reviews, and retros
• Ensure deliverables align with bank standards for controls, security, privacy, auditability, and regulatory compliance
• Coordinate UAT support, defect triage, release planning, and stakeholder communication
• Track outcomes using product and operational metrics (KPIs/KRIs) and support continuous improvement

Domain Focus Areas

Candidates should have experience working on one or more of the following:

• Credit Cards: card lifecycle, authorization, servicing, rewards, disputes/chargebacks, statements, fees, limits
• Deposits: onboarding, account opening, servicing, interest, transaction processing, digital journeys
• Treasury: cash positioning, liquidity, payments/settlements, treasury reporting, controls (high-level exposure is fine)

Required Skills & Experience

• 8+ years of experience as a Product Owner in Banking or Financial Services
• Strong experience in Retail Banking domain , with deep exposure to Credit Card products
• Proven ability to write high-quality user stories , acceptance criteria, and process flows
• Strong hands-on delivery experience in Agile / Scrum
• Strong stakeholder management across business, technology, compliance, and operations
• Experience working with distributed teams (onsite/offshore)
• Excellent communication and documentation skills

Preferred / Nice to Have

• Experience with large enterprise banking platforms is required
• Product Owner certifications: CSPO / SAFe PO/PM
• Exposure to UX collaboration, product analytics, dashboards, or workflow tooling
• Knowledge of banking controls, regulatory practices, risk/compliance workflows

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