Job Title: Operations Manager - Process Automation
Reports to: Sr. Director, Operational Excellence
FLSA Status: Exempt
Employment Status: Full-time regular
Location: Irvine, CA
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor’s degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you’ve never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you’ve built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
Biomedical Equipment Technician / Biomed Technician Join a highly respected healthcare technology team where your expertise truly matters. Youll play a vital role in keeping lifesaving equipment running safely and reliably and work alongside talented engineers who...
...Our client, a General Contractor, is seeking an experienced Construction Project Manager to oversee ground-up commercial and multifamily projects from precon through closeout. Key Responsibilities Lead projects from planning and permitting through construction and...
...creativity, and growthboth for our clients and our team. Job Description We are seeking a motivated and enthusiastic Event Promotions Assistant to support the execution of promotional events and brand campaigns. This role is ideal for individuals who thrive...
...Position Title: Content & Briefs Writer Location: Bellevue, WA Position Type: Regular, Full-Time Who we are: At Roundglass, our mission is to inspire and enable a wholistic wellbeing movement that nurtures individuals and communities alike. We do this through...
...Our client, a successful apparel company, is looking for a Graphic Design Associate/Assistant to join their team in NYC! Responsibilities Design and develop original prints and graphics in a high-volume, fast-paced setting. Take artwork from initial concept through...