Job Description

Norman S. Wright has been a trusted leader in the industry for over 115 years, offering exceptional expertise to meet diverse project needs. With a global portfolio of HVAC manufacturers, our products align with the latest standards in energy efficiency, sustainability, and comfort. We operate across multiple locations, including California, Nevada, Utah, Colorado, Wyoming, New Mexico, Arizona, West Texas, Hawaii, and Guam.

As an Inside Salesperson, you will be an essential member of our team, contributing significantly to the success of the Norman S. Wright sales operations. This role requires a detail-oriented individual who thrives in a dynamic environment, with the ability to manage priorities and work independently in a professional manner.

As a direct interface with our customers, you will embody our commitment to service excellence, providing clear and persuasive communication about our business value, and managing ongoing business relationships with utmost professionalism. Your ability to be self-motivated, dependable, and an excellent team player will be key to thriving in this role.

This role offers a unique opportunity to enhance your professional skills through participation in training and sales meetings, while also contributing to the smooth operation of our sales processes. If you're ready to take on a challenging and rewarding role that plays a crucial part in our company's success, we would love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist outside sales with bid preparation, submittals, and pricing of large equipment for HVAC systems
• Generate Proposals for various HVAC products
• Submittal generation for awarded projects
• Process sales orders in INFOFACTS while interacting with incoming calls with mechanical contractors and mechanical engineers
• Capture complete and accurate information for project database, complete orders and customer follow up
• Track orders, mis-shipment and, handle change orders
• Reviewing mechanical HVAC plans and specifications
• Understand mechanical systems sufficiently to price and manage projects.
• Manage existing business relationships
• Interact with factory personnel for product support and engineering
•  Working directly with accounts payable department on vendor and manufacturer invoices
• Participate in factory online trainings and sales meetings

Qualifications:

• Self-starter and self-motivated with a sense of urgency
• Impeccable customer service skills; dependable with a positive demeanor
• Articulate communicator – verbal and written
• Professional, team oriented and always professional
• High energy and creativity in addressing issues related to the projects and not afraid to break new ground
• Excellent phone manner (people want to listen to you)
• Detail oriented with a solution-based response at all times
• Strong organizational, time management and planning skills
• Willingness to learn and possess a “roll up your sleeves” attitude

Equal Opportunity Employer:

Norman S. Wright values diversity and is committed to creating an inclusive work environment. We consider all qualified applicants for employment, regardless of race, religion, color, national origin, ancestry, age, sex, gender identity, sexual orientation, genetic information, medical conditions, disability, marital status, or veteran status.

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