Job Description

FRONT DESK REPRESENTATIVE

Primary Duties and Responsibilities:

All job functions are expected to be maintained during weekly schedule. The employee must

arrive on time to address customer phone calls and visits. Dress code is business casual.

• Manage front desk activities.

o Answer phone in a timely and friendly manner and transfer as needed

o Take accurate messages

o Greet customers and escort to closing rooms

• Manage incoming and outgoing mail

• Collect earnest money via mail or by person and deliver to appropriate source

• Handle special assignments as deemed necessary by manager

• Maintain appearance of front office space

• Order and inventory office supplies on a weekly basis

• Assist with group inbox – data entry, assigning emails, other duties as needed

Qualifications:

• One year of administrative/reception work is required

• High School Diploma or equivalent

• Bilingual (Spanish) highly sought

• Background in customer service and office environment is preferred

• Able to follow all company procedures and policies including meeting the company

customer service expectations

• Experience using Microsoft Word, Outlook, Adobe

• Candidate should be dependable, reliable and prompt. If you are not a person that can

make it to work on time, please do not apply!

Skills:

• Strong oral and written communication skills

• Exceptional customer service

• Effective listening skills

• Able to multi-task

*All applicants will be subject to a background check.

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