Job Description

The Director is responsible for the ownership, execution, and interpretation of policies, for the successful operation of the business. Results are typically accomplished through project teams. This role has a significant impact on business operations, both internal and external-facing. The Director is the leader for the business group, sets the tone and standard for core values and best practices, and drives business unit success towards goals and objectives. Daily execution of complex and creative problem-solving; problems may be people-based, client-based, and/or strategic. This role fosters relationships with new and existing clients, manages departmental revenue tracking/forecasts, contracts, and invoicing, and optimally uses resources. The Director is a strategic role that maintains alignment and achievement of company goals and standardization of practices across the department and company.

RESPONSIBILITIES:

Leadership:

• Focuses on the team to identify and implement personal development opportunities, whether technical, project management, or personal
• Leads, trains, and mentors team members by acting as PM on select projects and meeting individual utilization expectations.
• Facilitates monthly 1:1 meetings with each direct report using a standardized 1:1 meeting tool, observe 2nd level reports during the initial 1:1 session with the team.
• Oversees Business Operations Specialist by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs.
• Participates in company-wide initiatives as required.

Operations:

• Responsible for the successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects.
• Leads/co-leads scheduling of resources to achieve individual and team utilization targets as well as revenue goals.
• Reviews Consultant and Specialist level deliverables for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development.
• Evaluates '2-Week Look ahead' by EOB Thursdays of the preceding week to ensure the team is efficiently deployed and coordinated. Partners with other team leaders across the business to fill any gaps in the schedule.
• Provides technical assistance and/or staffing availability input on proposals to the Market Development team.
• Provides periodic progress, reports, and other metrics as needed.
• Creates draft and submits final invoices consistent with timelines provided by Accounting.
• Reviews monthly accounts receivable and assists A/R team in client outreach for payment, as needed.
• Provides high-touch engagement with clients on projects warranting closer relationships and/or challenging projects.
• Fosters relationships with new & existing clients for tactical and strategic purposes

Strategic

• Anticipates and communicates changes regarding clients, local market, or industry
• Develops plan(s) to optimize and/or mitigate challenges.
• Generates revenue projections, leverages resources, scheduling, backlog, etc.
• Provide status updates biweekly during the Ops-huddle.
• Owns department-specific data/updates in the Monthly Town Hall meeting.
• Facilitates monthly progress tracking meetings with the team, reviews progress to monthly goals & current staffing levels.
• Co-leads annual planning cycle to include revenue and margin targets, service line/markets expansion, necessary resources/training, and team development needs.

KNOWLEDGE, SKILLS & ABILITIES

• Understanding of the design and construction process from the cradle to the grave
• Technically competent and able to effectively communicate and build rapport with and respect of team, clients, coworkers, and subcontractors.
• Ability to effectively coach, develop, and mentor the team.
• Ability to effectively accept coaching and mentoring.
• Must have a practical understanding of building structures.
• Anticipates and plans for changes in client needs, new technology, and industry conditions.
• Demonstrated ability to apply sound discretion and judgment in all situations.
• Excellent written/oral communication skills
• Ability to read and interpret drawings.
• Flexible, responsive, and confident multi-tasker able to work independently, handle large amounts of information, multiple deadlines, and accommodate shifting priorities.
• High level of financial acumen
• Must demonstrate a commitment to quality, organization, meticulous attention to detail, and consistency in work product

Requirements

• Bachelor's Degree in an Engineering/Architecture-related discipline
• 8 years Engineering, Architecture, Construction Management or Project Management in design, construction, or forensics.
• 2 years of Business unit leadership, and management responsibility to include managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development.
• PE or AIA license desired.

Competencies

• Balances stress- Effectively balances stressful demands.
• Presenting – Makes effective presentations to groups; presentations reflect appropriate preparation, organization, use of language, gestures, and visual aids
• Influencing Others - The ability to gain others' support for ideas, proposals, projects, and solutions. Presents arguments that address others' most important concerns and looks for win-win solutions. Involves others in decision-making and process and develops relationships and strategies to influence others. Structures situations to create a desired impact and to maximize the chances of a favorable outcome.
• Technical - Possession of a designated level of technical or engineering skill or knowledge and the ability to keep up with current developments and trends in areas of expertise. May be acquired through academic, internship, or on-the-job training, or a combination of these. Possession of knowledge of procedures, methods,s and practices and their application to specific situations. Work assignments may involve unique factors and be lacking in precedence on which to base decisions,s and may be complex as evidenced by a high number of variables and interrelated considerations.
• Offers Solutions – Recognizes problems and offers workable solutions.
• Support and Input – Supports and provides input to the development of organizational objectives and plans.
• Meets Expectations on Quality/Quantity of Work Completed – Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Sets up procedures to ensure high quality of work. Monitors and verifies information and reports.
• Design systems to organize and track work progress. Carefully prepares for meetings and presentations and organizes information and materials.

Leadership

• Fosters a cohesive, supportive work environment.
• Focuses on achieving results in an effective and timely manner.
• Communicates and executes company policy.
• Clearly conveys goals and expectations.
• Communicates ideas persuasively.
• Paves the way for positive change.

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