We're on the lookout for a Client Service Professional to be the primary link between our company and our current and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Strong phone and verbal communication skills, plus active listening skills
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Important Information for Independent Contractors
...safety. Our customers can always Count On Us to deliver the best. Job Overview Were seeking an energetic, results-driven Outside Sales Representative who embodies a Win-It-All attitude and has a passion for the commercial construction industry. If youre...
...RN (Registered Nurse) - Marlborough, MA|*Must have 1 year clinical experience, home health preferred*$55-$65 Per Visit | Flexible Schedule | Comprehensive Benefits Proudly Named a Top Place to Work by the Boston Globe and USA Today in 2024 and we didnt even have...
About Pocket FM Once upon a time, stories lived only on pages. Then, we brought them to life through sound. Pocket FM is revolutionizing audio storytelling, turning immersive fiction into long-form, binge-worthy experiences. With over 100,000 hours of content, 200,...
...As an HVAC Service Projects Installation Technician, you will work with our mechanical projects team to complete commercial mechanical equipment change out, retrofit and installation projects. Typical projects include installation, replacements and retrofits of HVAC equipment...
...development Commitment to progress including ongoing clinical research and trials that push the field of interventional pain medicine forward Ideal Candidate Profile Board Certified or Board Eligible in Pain Management MD or DO with an active or eligible...